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FAQ2019-02-28T14:25:12-05:00
What is the rate for a pre-rental survey?2019-02-28T14:26:49-05:00

The Oligny & Thibodeau Inc. investigation service stands out for its competitive price of $36.50 plus taxes per person surveyed with no membership fees.

How and when should the pre-rental survey be paid for?2019-02-28T14:26:53-05:00

You can pay by Visa or Mastercard. The completed report will be returned to you only when we have your payment.

  • E-mail:

If you have sent your request by e-mail, you can simply enter your Visa or MasterCard credit card number directly in the e-mail or contact us at 1-800-267-1519 ext. 401.

  • Fax:

If you have sent your request by fax, you must contact 1-800-267-1519 ext. 225 to confirm receipt of the fax and give your Visa or MasterCard credit card number at the same time.

What does ”Double Inquiry” mean?2019-02-28T14:26:58-05:00

If more than one tenant wants to sign the lease together, you must have one form completed per candidate and obtain the signatures of each of the potential tenants. In part (A) of both forms, check the box ”Yes” to double-check in both cases and write the name of the other tenant on each of the forms.

Which Form should we select for a guarantor (endorser)?2019-02-28T14:27:02-05:00

You must select the pre-rental form, and enter the same information as for a potential tenant. It is important to indicate at the top of the form in an empty space ”Endorser” in order to identify the request. The endorser is responsible for the totality of the rent in the event of non-payment by the tenant until the end of the rental term. If the rental is renewed, the endorser is no longer liable unless the endorser has signed and therefore accepted that his commitment extends for the duration of the lease and its renewals.

What is the procedure for terminating a rental?2019-02-28T14:27:05-05:00

For a lease termination request, you must select the pre-rental form. It is important to indicate at the top of the form in an empty space”’ Termination of rental” in order to identify the request.

Is it possible to investigate a tenant from outside Canada?2019-02-28T14:27:09-05:00

It is possible to search for the potential tenant outside Canada if he or she has been residing in Canada for a minimum of 6 months in order to obtain as much information as possible for the inquiry request.

*If the tenant has never had an address in Canada, the information collected will be minimal or even non-existent. In this case, it will be difficult for us to give an exhaustive suggestion on the candidate.

Is it possible to cancel an inquiry that is already being processed?2019-02-28T14:27:13-05:00

We start working on your inquiries as soon as we receive your form. Cancellation fees are applicable. 

How much does our debt collection services cost?2019-02-28T14:27:17-05:00

We are paid on a commission and results basis only.

Commission :

  • If the debtor is an individual: 25%
  • If the debtor is a company: 15 to 25%
Is there a membership fee for our services?2019-02-28T14:27:22-05:00

There are no membership fees.

Only a $25.00 fee plus taxes per file to be recovered. There is no $25.00 plus tax fee when you submit 10 or more applications.

I don’t have my debtor’s address or phone number, what should I do?2019-02-28T14:27:27-05:00

Simply call us and we will provide you with the telephone number of a company that will legally find your debtor’s address, source of income and assets.

How long do I have to collect my file?2019-02-28T14:27:31-05:00

Overall, without judgment, the limitation period for a claim is three years. So, you have this time to start obtaining a judgment against your debtor. After that, you will no longer be able to submit a request for a judgment.

Once the judgment has been obtained, the limitation period is extended to 10 years. This gives you a decade, either to continue to collect your debtor or to enforce the said judgment.

As a result of the work of the Oligny et Thibodeau Collection Agency Inc. the debtor reimburses me directly; how do I proceed?2019-02-28T14:27:36-05:00

If you receive a payment amount, you simply notify us and we will send you an invoice for our commission.

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Contact

200, Macdonald, Suite 402

St-Jean-sur-Richelieu

(Québec) J3B 8J6

Montréal et environs : 514-856-7723

Tél sans frais : 1-800-267-1519

Fax. :  450-348-5695

Fax. sans frais : 1-888-220-5695

info@oligny-thibodeau.com

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